IST Markets is a global brokerage firm offering trading services across various financial instruments, including forex, commodities, indices, and cryptocurrencies.
Yes, IST Markets is regulated by the Financial Services Commission (FSC) in Mauritius.
To open an account, visit our website and click on the "Open Account" button, then follow the registration process.
Yes, we provide demo accounts with virtual funds for traders to practice and familiarize themselves with our platform.
IST Markets offers the MetaTrader 5 (MT5) platform, available on desktop, web, and mobile devices.
We offer various account types, including Standard, Islamic, and Demo accounts, to cater to different trading needs.
Yes, we provide a range of educational materials, including webinars, tutorials, and market analysis, to support our traders.
Our customer support team is available 24/5 via live chat, email, and phone to assist you with any inquiries.
The minimum trade size varies depending on the instrument and account type. Please refer to our trading conditions page for detailed information.
IST Markets offers competitive spreads and low commissions. Specific fees depend on the account type and trading instrument.
Trading reports are available in your account dashboard under the "Reports" or "Statements" section.
We provide various reports, including trade history, account statements, and performance summaries.
Yes, reports can be downloaded in PDF or Excel formats for your records.
Reports are updated in real-time, reflecting your latest trading activity.
We can provide reports that may assist with tax reporting. Please consult with a tax professional for specific requirements.
Performance reports provide insights into your trading activities, including profits, losses, and other key metrics.
Yes, you can select specific date ranges to generate customized reports.
Please contact our support team with specific details so we can investigate and resolve any issues promptly.
Yes, you can access and download archived reports for previous months or years through your account dashboard.
We accept various payment methods, including bank transfers, credit/debit cards, and select e-wallets.
Deposit processing times vary by method but are typically instant to a few hours.
IST Markets does not charge deposit fees, but your payment provider may impose charges.
To withdraw funds, log into your account, navigate to the withdrawal section, and follow the provided instructions.
The minimum withdrawal amount depends on the chosen payment method. Please refer to our payments page for specifics.
Withdrawal processing times vary by method but typically range from 1 to 5 business days.
IST Markets does not charge withdrawal fees, but intermediary banks or payment providers may apply charges.
For security reasons, withdrawals are generally processed using the same method as the deposit.
If your withdrawal is delayed beyond the standard processing time, please contact our support team for assistance.
Yes, you can cancel a pending withdrawal request by contacting our support team promptly.
A) Yes
→ Login to your Secure Client Area
→ Partners Reports
→ Promotional Materials → Widgets
A) Yes. Login to your Secure Client Area → Partner → Partners Reports → Promotional Materials → Logos
A) Yes. Login to your Secure Client Area → Partner → Partners Reports → Promotional Materials → Banners
A) Please refer to our website → https://istmarkets.com/partnership/about-us/guidelines.html
A) By email directly to support@istmarkets.com
CFD (Contract for Difference) trading allows individuals to speculate on the price movements of various financial instruments without owning the underlying assets.
In CFD trading, a trader enters into a contract with a broker to exchange the difference in the value of an asset from the time the contract is opened to when it is closed.
IST Markets offers CFDs on currencies, commodities, indices, stocks, and cryptocurrencies.
Yes, certain assets like indices (e.g., DJ30, SPX500) are not physical assets and can only be traded through CFDs.
Leveraged trading involves using borrowed funds to increase potential returns, allowing traders to open larger positions with a smaller amount of capital.
Short selling is a trading strategy where a trader sells an asset they do not own, anticipating a decline in its price to buy it back at a lower price for a profit.
Fractional shares allow traders to invest in a portion of a share, enabling investment in high-priced stocks with smaller amounts of capital.
The legality of CFD trading varies by country. IST Markets operates in jurisdictions where CFD trading is permitted and regulated.
While CFD trading offers opportunities, it also carries risks, especially when leverage is used. It's essential to understand the risks and trade responsibly.
The minimum deposit required to start trading with IST Markets varies based on the account type. Please refer to our account types page for specific details.
To verify your account, you'll need to provide a valid government-issued ID and proof of address, such as a utility bill or bank statement.
The verification process typically takes 1-2 business days after submitting the required documents.
Yes, clients can open multiple accounts to manage different trading strategies or portfolios.
To reset your password, click on the "Forgot Password" link on the login page and follow the instructions provided.
If you're unable to access your account, please contact our customer support team for assistance.
Yes, you can request a change in account type by contacting our support team.
Online trading’s primary advantages are that it allows you to manage your trades at your convenience.
Yes, we prioritize the security of our clients' data and employ advanced encryption and security protocols.
Inactivity fees may apply after a certain period of account dormancy. Please refer to our terms and conditions for details.
You can update your personal details by logging into your account and accessing the profile settings section.
Clients must be at least 18 years old to open an account with IST Markets.
We use advanced encryption technologies and secure data storage to protect your personal and financial information.
Yes, IST Markets adheres to all applicable data protection regulations, including the GDPR.
Yes, clients can request a copy of their personal data stored by IST Markets by contacting support.
Enable two-factor authentication (2FA) and use strong, unique passwords for your account.
Only for security and compliance purposes; your data is not shared or sold to third parties.
You will be notified immediately, and remedial action will be taken to protect your account and data.
Yes, you can request full account closure and data deletion via our support team.
Yes, for security monitoring and fraud prevention purposes.
Immediately notify our support team and avoid clicking on suspicious links.
The full policy is available at the footer of our website under “Privacy Policy.”
Reach out to our support team via live chat, email, or phone for assistance.
Yes, we offer guides and video tutorials in our education section.
Restart the platform, and if the issue persists, contact our technical team immediately.
Yes, MT5 is compatible with desktop, web, and mobile platforms.
Google Chrome and Firefox are recommended for optimal performance.
Updates are applied periodically to improve performance and add new features.
Yes, call our support line or use the “priority” tag in the support ticket.
In some cases, our support may guide you through a remote session if required and consented.
Submit a detailed ticket through your dashboard or email support directly with screenshots if possible.
Follow our official social media channels or the announcements section in your account portal.
